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Posts Tagged ‘measure marketing ROI’

ROI Guy Blog: “The ROI Matrix” Takes Your Marketing To The Max

Monday, December 6th, 2010

Hi, Richard Seppala, your ROI Guy here – this month, I’m launching my incredible new marketing tracking system, “The ROI Matrix.” It’s been a long time in the works and I couldn’t be happier with the result. And I think my clients should be pretty pleased as well.

Why? Well, as I write in my new article, “Show Me the Money – For Real!”, The ROI Matrix, by utilizing the latest technology, goes beyond just measuring the number of responses a marketing campaign generates. Now, at last, we can measure “The True ROI” of a campaign. By weighing the cost of the marketing vs. the actual revenues it brings in, my clients can instantly see what marketing campaigns and placements actually make them the most money.

Why is this so important? Because just looking at the number of responses that a marketing piece brings in can be deceptive. In my article, I noted an ad can bring in 20 responses as opposed to another one that might bring in 3. But the second ad might have been for an expensive procedure that actually brought in a lot more revenue that the first ad. You can’t know that unless you actually measure the actual profit, in dollars and cents, of both ads.

Ultimately that information allows you to make more money from less marketing – because you know precisely which campaigns are the most profitable to focus on. And that allows you to raise your marketing and advertising ROI through the roof.

The ROI Matrix has a lot of other side benefits to it as well. Since it tracks your leads all through your particular buying process – as well as captures and uploads their contact info into your CRM software – you’re able to easily trigger automated follow-up marketing to make sure you maximize your conversion chances. Incoming lead phone calls are transcribed and recorded too, so you can review them with your staff to make sure they’re doing the best job possible of helping those conversions along.

There’s a lot more to talk about – so I invite you to find out more about this breakthrough system at www.TheROIMatrix.com. By the way, don’t be scared when you visit that web page – it’s just me behind those Neo shades!

The ROI Guy: “Show Me The Money” – For Real!

Thursday, December 2nd, 2010

Increase Your Marketing ROI – By Knowing the Numbers That Count!

Hi, Richard Seppala, the ROI Guy here. The object of all marketing tracking systems (including mine) is to answer the client’s eternal cry, “Show Me the Money!”

No, they don’t actually expect me to show them a wad of cash – at least I hope they don’t – but they do expect me to show them which of their marketing is making them the most money. That’s the point of tracking it, right?

In the past, the best we could do with the available technology was track the number of responses a marketing campaign would generate. While this was an important number to know, it still left clients in the dark as to how many of these leads were actually buying – and how much they were spending.

That left open the possibility that maybe an ad would generate 20 responses and be considered a success – while another ad would generate 3 responses and be judged not worth the cost and effort. Since that’s what the numbers suggested, that’s a reasonable conclusion, right?

Not necessarily. Suppose that first ad was for an incredible offer – a free examination at the dentist, for example. Now, suppose all 20 of those people came in to take advantage of the free exam – and didn’t really end up spending a whole lot if anything at all. When you add up the cost of the marketing ad and the cost of the hours put into the free office exams, vs. the miniscule dollars spent by those 20 leads, it could turn out that that ad was a huge money loser.

Now – take the second ad, the one that only generated 3 responses. Maybe that ad was for an expensive cosmetic dentistry procedure – and those 3 people ended up spending between two to four thousand apiece. Suddenly…that ad just became a big profit maker!

That’s why we spent so much time and money developing The ROI Matrix – an automated system that goes beyond raw response numbers to actually calculating how much money a marketing campaign generates, and compares that number to the cost of the marketing. This system requires minimal effort on the part of the business (answering a few basic questions prompted by automated emails) and, in return, delivers the kind of data that can instantly clarify which of the above two ads we talked about really was a success.

So now, when a client says, “Show Me the Money,” I can – for real! That means they finally have the essential numbers to determine the actual profitability of their marketing and advertising – allowing them to easily improve their marketing ROI.

Visit www.TheROIMatrix.com for more information on “The ROI Matrix” and how to make the most of your marketing. We’d love to “Show You the Money!”

ROI Guy Blog: “The ROI Matrix” Finishes The Job

Monday, November 29th, 2010

Hi, Richard Seppala, your ROI Guy here, hoping you’ve had a chance to take a look at my new article, “Tracking Your Marketing: How Much is Enough?” The article is about if using a unique phone number on your marketing to track the response rate is really enough to measure “The True ROI” of a campaign.

While it’s a good start to see how many leads are generated by your marketing, most business owners would agree that the more important and relevant number is how profitable that marketing was. If the leads you’re generating aren’t quality leads that are ready to buy, it doesn’t matter how many of them call…you’re not making any money! And actually, you’re losing money, because you’re out the cost of the marketing. A negative marketing ROI? Not good!

Because the dollars and cents are so important to know, I invested a lot into the research and development of “The ROI Matrix” with a top-notch tech team. The results were worth it: for the first time, my clients can easily and automatically track a lead generated by marketing campaign from initial contact through a purchase (if one is made). This information gets tabulated instantly on their customized web portal, available 24/7, where it can be analyzed in various charts and reports.

I’ve also put a lot of side benefits into The ROI Matrix – incoming sales calls are automatically recorded and transcribed, and contact information is automatically uploaded into my clients’ CRM.

There are also powerful “add-ons” to The ROI Matrix – such as “The Magic Pill,” an automated sequence of “done-for-you” marketing that will follow-up on generated leads who have dropped out of the buying process, as well as a powerful web-based referral system.

“The ROI Matrix” finally finishes the job I’ve always wanted to accomplish – to track generated leads all the way to the finish line when they “buy or die.” The launch of my biggest and best service yet is close at hand – keep checking www.yourROIguy for the latest on The Matrix (and we promise – no disappointing sequels)!

The ROI Guy: Tracking Your Marketing: How Much Is Enough?

Wednesday, November 24th, 2010

To Increase Your Marketing ROI, First You Have to Know What It Really Is!

Hi, Richard Seppala, the ROI Guy.  In scores of crime TV shows and movies where they’re trying to bust a crooked operation, an investigator always ends up saying, “Follow the money.”

Well, that’s not a bad expression to live by when it comes to your marketing.

In the past, most marketing tracking systems simply used a unique phone number on every campaign to track their success.  How many people called a certain number would indicate how many leads responded to the campaign that number was linked to.  Whichever campaign generated the most calls would be deemed the biggest success.

One major, major problem:  those marketing tracking systems didn’t follow the money. In other words, knowing the number of leads generated was only part of the story – but how many of them actually ended up as paying customers because of that marketing?

In the past, that was just too complex a question to be able to answer.  It would require technology that could follow a lead past the initial contact and through every point in the buying process.

The service I initially offered my clients was a simple call tracking system that would tell them automatically how many leads a campaign generated.  I knew it wasn’t enough, and we went a step further, developing “The ROI Bridge,” a system that captured contact information from incoming leads, recorded and transcribed their phone calls, and uploaded their info into our clients’ CRM software for easier follow-up marketing.

Although I didn’t think about it at the time, this was actually a step closer to “The Holy Grail of Marketing” – determining the True ROI of a campaign.  By enabling my clients to automatically put leads into their system, the foundation was built to continue to follow those leads to see how far into the buying process they traveled.

It all came together for me when one of my clients discussed the need for a tracking system to see how much money a marketing campaign generated as opposed to their costs.   He and I both knew that knowing the simple number of leads wasn’t enough – we needed to “follow the money.”  Because that’s what counted the most in any business.

Working with my tech team, we were able to put the pieces together to finalize “The ROI Matrix,” my new service that actually does determine the “True ROI” of a campaign down to the penny.  All that’s required on my clients’ side is a few keystrokes to tell the system what’s happening with a lead (they are prompted to do this with automated emails sent to their staff through our system).

Knowing how much money a campaign makes versus how many leads it generated can make all the difference in the world.  And it’s really the only way to determine the actual effectiveness of marketing and advertising – and how to improve their ROI.

Visit www.YourROIGuy.com for more information on “The ROI Matrix” and how to make the most of your marketing.   We’d love to help you “follow the money!”

ROI Guy: Tracking Your Marketing Means Boosting Your Profits

Monday, November 22nd, 2010

Hello, Richard Seppala, your ROI Guy here. If you haven’t seen my new article, “What’s Driving Your New Business,” I hope you’ll give it a look. It’s all about the importance of knowing which of your marketing and advertising is bringing in the bulk of your new customers – because when you have that information, you know just where to focus your marketing resources.

But most don’t know how to get that critical data. As I discussed in that article, if you’re just relying on your receptionist asking someone new how they heard about you, it’s going to be tough to get accurate answers.

For most small businesses and entrepreneurs, their marketing budget is an expense they really feel. They know they need to do marketing – yet they often don’t feel the need to actually see if that marketing is working, which always confuses me. Do they also spend money on equipment that they don’t know works? Or on hiring employees that they’re not sure can do the job?

Probably not. But, for most people, marketing is like hitting a Vegas casino. They just have to gamble and hope they don’t lose.

But your marketing and advertising doesn’t have to be a gamble.

My marketing tracking systems are automatic, foolproof and give you instant answers on which ad placements are generating the most responses. And my forthcoming ROI Matrix system will even tell you, to the penny, how much revenue they generated as well.

If you could have a definite answer on what marketing created the most new sales for you, wouldn’t you want it? Well, I can provide it – in an affordable, easy-to-use, automated system that’s guaranteed to increase your marketing and advertising ROI as well as boost your bottom line.

Find out about all of my services that can help you power up your profits at www.yourroiguy.com. You see, I don’t believe in gambling. Unless, of course, I’m in Vegas…(and my wife isn’t around!)

The ROI Guy: What’s Driving Your New Business?

Thursday, November 18th, 2010

Increase Your Marketing ROI by Finding Out the Answer

Hi, Richard Seppala, the ROI Guy here to talk about a favorite subject of any business person – getting new clients and customers.  It’s pretty obvious that no company or practice can grow without it.  As a matter of fact, you can’t help but shrink if you don’t get new business – because you always end up losing old customers one way or the other as time goes on.

Hopefully, however, you have a steady flow of new cash-paying customers coming in the door – or, at the very least, a steady trickle.  Enough to pay your bills and make a living.  But maybe you want more than that.  Maybe you want to make more money, expand your business to another location, or bring in some other people to reduce your workload….maybe a combination of all three.  We all have goals for growth.

But the important thing with goals is…you have to have a plan to achieve them.

Well, the number one way you can begin to achieve your growth goals is to find out what’s driving that new business to you and focusing on that in your marketing and advertising.  If something works, do more of it, right?

But the big question becomes….how do you find that out?

Well, many small businesses will simply have the receptionist ask the new customer, “How did you hear about us?” and take note of the answer.  Sounds like the simplest, most efficient solution, right?

Yes – but it’s also the solution that has as many holes as a piece of Swiss Cheese.

On the customer side, you’re relying on their recall.  Believe it or not, they may not accurately remember.  Or a friend or spouse may have passed on the recommendation without revealing where they heard about you.

On the receptionist side, they’re not always going to remember to ask – and, if they do, they’re not always going to remember to write down what the new customer tells them (which, again, may or may not be accurate).

Which leaves you with data that has a very, VERY good chance of being incomplete and/or just plain wrong.  Data that you simply can’t count on to give you what’s an incredibly important thing to know – what marketing and advertising should you spend your money on to have the best shot at increasing sales.

The most reliable, scientific way to get that answer – and to get the most out of your marketing and advertising ROI – is to track every marketing placement from the start.  By placing a unique toll-free number on every ad and putting in place an automatic tracking system, you know instantly which ad caused each customer to call.

And that’s information that’s just going to make you a whole lot more money down the line.

Visit www.YourROIGuy.com for more information on how to make the most of your marketing.   I’ve never been a big fan of Swiss Cheese myself…

ROI Guy Blog: Showing You The Money

Monday, November 15th, 2010

Hello, Richard Seppala, your ROI Guy here. In my new article, “The Trick to Tracking Marketing,” I talk about the different technologies used to track and increase the ROI of the marketing and advertising used by small and medium-sized businesses.

And I also mention that a lot of my clients say the same thing to me – “Richard, show me the money!” (I also mention that they need to stop watching “Jerry Maguire.” I mean, Cuba Gooding Jr. got tired of people saying that to him too!).

Well, I’m getting set to show everyone the money – and a whole lot more.

My innovative hi-tech marketing tracking systems have always done a great job (modest, aren’t I?) of showing my clients the number of responses each advertising and marketing placement generated – and also helped in compiling the contact information of those prospects for future marketing.

But I still couldn’t answer the critical question, “How much money does an individual piece of marketing make? Is it worth the expense?”

Now, I will be able to. My ROI Matrix system, which I’ll be rolling out soon, will track to the penny how much your marketing makes for you. And it will do more than that. It will also tell you just the main category of responses that an advertising placement generates.

Are you just getting random questions from people who aren’t serious buyers? Are you just getting sales calls? Or are you getting quality leads who could become lifetime customers? Knowing who your marketing attracts helps you to adjust your message accordingly, as well as your placements.

The ROI Matrix will also enable my clients to automatically follow up with prospects with direct mail, emails, letters, and phone calls in a pre-programmed sequence that will make sure no potential prospect is lost. If there’s a chance of a sale, you’ll be virtually guaranteed of making it.

I’m really excited about the potential for this “ultimate” ROI system – and once you take a look at it, I’m sure you’ll be excited about it too. Keep checking in at my website at www.yourroiguy.com for the latest news.

And in the meantime, enjoy “Jerry Maguire!” I hope I had you at “Hello…”

The ROI Guy: The Trick To Tracking Marketing

Thursday, November 11th, 2010

Use the Right Tools to Increase Your Marketing ROI

Hi, Richard Seppala, the ROI Guy here to talk about my specialty, tracking marketing. I can’t tell you how many expert marketers run into the same problem as my clients – is what they’re spending on their marketing and advertising actually making them any money?

Small to medium-sized businesses and medical practices don’t have the incredible resources that corporations do. They don’t have the budget to run marketing awareness research or the resources to do the kind of micro-planning the big companies do.

But they, like most businesses, realize that, in today’s crowded marketplace, marketing is essential to growing their profits. They just don’t know if what they’re doing is working – so they say to me, “Richard, show me the money!” Apparently most of them have recently watched Tom Cruise in “Jerry Maguire”…

That’s why, for smaller businesses, the best and most affordable option is tracking your marketing. By putting a different toll-free number on every advertising placement or campaign, you can instantly keep track of how many responses that placement or campaign is generating. My clients can access that information quickly and easily through their own online ROI Guy page, which automatically gathers that data.

Those toll-free numbers can also work online through the technology of Dynamic Tracking. That means that, whether a prospect clicks through on a Google Ad or a banner ad, the phone number will actually change on your home page to correspond to whatever internet ad placement you have out there.

Finally, with a system like my ROI Bridge, the generated calls are answered by an automated system that transcribes the calls and also automatically gathers the contact information of the caller. That information is uploaded into the marketing software of the business to be used for future marketing campaigns.

Now, you might say, “Well, Richard, you still haven’t shown me the money. I know how many people responded to the marketing in question – but I don’t know how many actually became a paying customer or how much money the ad actually generated.”

First of all, I’d like you all to please stop watching “Jerry Maguire.” You should know how it all comes out by now. Secondly, my forthcoming ROI Matrix system will address that very question. For the first time, we’ll be able to track exactly who is responding to which ads. Are they just people asking questions? Are they other businesses trying to sell you something? Or are they, in fact, warm leads that are easily converted into clients or customers?

Properly tracking your marketing can’t help but increase your marketing and advertising ROI. By knowing what works and what doesn’t, you focus on what makes your profits pop – and save money by eliminating all your spending on marketing that doesn’t do the job. And both things mean a boost to your bottom line.

Visit www.YourROIGuy.com for more information on how to make the most of your marketing!

ROI TV: How The ROI Guy Is Singlehandedly Saving TV

Monday, November 8th, 2010

Hi, Richard Seppala, your ROI Guy here. TV can be a problem. Mostly it’s made up of stuff you don’t want to watch.

On any given night, you can watch a reality show with some less-than-genius cast members yelling at each other about who spent the night with who, a cable news show with some Republican or Democrat yelling at each other, or a crime drama with two detectives yelling at each other – or at a bad guy.

In other words…there’s a lot of yelling. And frankly, none of that’s my idea of a good time.

What is my idea of a good time? Well, I am the ROI Guy, so my idea of a good time…

…is a show that could help people make money!

Well, I couldn’t find a program that really was to my liking in that category either. I just kept seeing some guys sitting around a pool filled with babes in bikinis telling me how I could make millions in real estate or gold or selling some energy drink with a name I couldn’t pronounce.

Don’t tell my wife, but I basically just looked at the babes. Anyway, it was obvious I had to take some serious action. Not with the babes, but with the whole TV thing.

The result? “ROI TV” – coming soon to my website at www.yourroiguy.com!

You can find out more about “ROI TV” in my new article, “Switch on ‘ROI TV’ – and Ramp Up Your Revenues.” Basically, I’ll be talking to a new marketing expert each week and bringing you new and innovative ideas on how to sell your business in ways you may never have thought about.

These experts really know their stuff – and are plugged into all kinds of exciting marketing methods and systems that can make a big difference to the bottom line of any business.

So stop by my website and check out “ROI TV.” Okay, I don’t scream obscenities at my guests who scream them back at me…but you never know what I might be up to on the second season!

Advertising ROI Expert, Richard Seppala, Discusses How Bad Service Affects Marketing ROI

Monday, November 8th, 2010

Richard Seppala, known as the “ROI Guy”, recently discussed how bad service will almost always drive away potential revenue.

Orlando, Fla. – November 8, 2010Richard Seppala, ROI (Return on Investment) Marketing expert and best-selling author also know as “ROI Guy™,” recently posted a blog on his website, http://www.YourROIGuy.com, called “Bad Service Trumps Good Product.”  Richard provides businesses and health professionals across the country with marketing tracking systems that puts the power and ease of ‘online’ precision results tracking on autopilot for offline marketing campaigns.

In the blog, Richard wrote about a recent personal experience with a restaurant proved how important customer service is, regardless of how good the product is, or in this case, food.

Richard writes, “We all spend a lot of money on marketing and advertising what we have to offer – well, your prospects don’t care what you have to offer, if they can’t get you on the phone.  Just like my family didn’t care about how awesome the food was from the restaurant – if it comes two hours late, it doesn’t do us a whole lot of good!

“That’s why I worked hard on my latest all-in-one solution to handling incoming sales calls, “The ROI Matrix.”  As with my previous system, the ROI Matrix automatically tracks which marketing generated the call, captures the lead contact information, and answers the call with an automated message and a ‘Call to Action.’,” continued Richard.

“n addition, instead of just measuring the number of calls a marketing campaign gets, you also get a complete breakdown of the category of phone calls (wrong numbers, sales calls, repeat calls, and, of course, the calls you actually want – prospects who want to buy, buy, buy!), as well as the follow-through that determines how much new business your marketing actually generated.”

To read the entire article and learn more about Richard Seppala’s proven advertising and marketing ROI tracking systems, visit http://www.yourroiguy.com/blog/roi-guy-blog-bad-service-trumps-good-product.php

About Richard Seppala:

Richard Seppala, also known as “The ROI Guy™,” is best-selling author and marketing expert that is regularly sought out by the media for his opinion on marketing campaigns that really work.  Richard has been seen on NBC, CBS, ABC and FOX affiliates as well as in The Wall St. Journal, USA Today and Newsweek.

Richard is known for constantly asking the question “What is the return on the investment you make for each of your marketing campaigns?” He founded what has now become “The ROI Guy™” in 2005, a company that provides advertising tracking for clients nationwide. The ROI Guy™ Tracking System monitors the success or failure of ad campaigns, tracks marketing response rates, determines return on investment (ROI) and identifies the strengths and weaknesses of your marketing and customer service programs throughout your business lifecycle.

Critically acclaimed as “The Holy Grail of Marketing,” The ROI Guy™ Tracking System is just that, because there is no easier system that puts the power and ease of real time results for lead generation on autopilot with all of your marketing campaigns.

To learn more about Richard Seppala, The ROI Guy™ and how you can receive the free Special Report “Your Income Explosion Guide:  7 Powerful Reasons Why Your Telephone is the Lifeblood of Your Business,” visit http://www.YourRoiGuy.com or call Toll-Free 1-800-647-1909.